Privacy Policy
Effective Date: 16th September 2025
Seamless Operations AI (“SeamlessOpsAI,” “Seamless Ops,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and AI solutions.
1. Information We Collect
We collect the following categories of information:
User Inputs & Conversations – Text, prompts, or other content you provide to our AI tools and services.
Contact Details – Name, email address, or phone number if you create an account, sign up for updates, or contact us.
Payment Information – Billing details and transaction data (processed securely through third-party providers such as Stripe).
We do not collect more information than is necessary to provide and improve our services.
2. How We Use Your Data
We process your personal data for the following purposes:
Service Delivery – To provide and operate our AI solutions.
Model Improvement – To enhance and refine our AI models and algorithms.
Customer Support – To respond to inquiries and provide technical assistance.
Marketing & Communications – To send updates and promotional materials (you may opt out at any time).
Legal Compliance – To meet regulatory, tax, or contractual obligations.
3. Legal Basis for Processing
If you are in the EU/EEA or UK, our processing is based on:
Contractual necessity – To deliver services you request.
Legitimate interests – For model improvement, analytics, and marketing (unless you opt out).
Consent – Where required, for optional communications.
Legal obligations – For tax and compliance requirements.
4. Third-Party Services
We share data only as needed to operate our services, including with:
Stripe – Payment processing
GoHighLevel – CRM and marketing automation
OpenAI – AI infrastructure and processing of conversation inputs
Twilio – Messaging and communications
Each provider processes data on our behalf in compliance with applicable privacy laws and their own security standards.
5. Data Retention
We retain personal data until your account is deleted or as long as necessary for legal or contractual obligations. Aggregated or anonymized data may be retained longer for analytics and model improvement.
6. Your Privacy Rights
Depending on your location (including EU/EEA under GDPR and California under CCPA), you have the right to:
Access & Portability – Request a copy of your personal data.
Deletion – Request we delete your personal data.
Opt-Out of Marketing – Unsubscribe from promotional communications.
To exercise your rights, contact us at [email protected]
.
7. Security Measures
We implement appropriate technical and organizational safeguards, including:
Encryption of data in transit and at rest
Access Controls restricting data to authorized personnel only
While no method is completely secure, we continuously review and enhance our protections.
8. International Data Transfers
We are based in Denmark and provide services globally. We do not transfer personal data internationally beyond what is necessary for third-party service providers listed above.
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from children.
10. Contact Us
For privacy questions, concerns, or to exercise your rights, please contact us at:
Seamless Operations AI
Hallinggade 12, 5932 Humble, Denmark
Email: [email protected]
Website: https://seamlessopsai.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be posted on this page with a revised Effective Date.